Returns & Refunds
- Returns will only be accepted within 45 days from purchase. Paypal orders must be returned within 30 days from purchase. We are unable to accommodate any requests outside of this timeframe.
- We are unable to accept exchanges. If you wish to exchange your item for a different size, color, etc., simply return the item per the policy described and purchase the item you wish to receive.
- All items must be returned in their original condition and must not be washed, worn, or altered.
- Please mail returns meeting the above guidelines to Merch Made Easy, Attn: Returns, 449 Atlas Dr., Nashville, TN 37211. Please include the merchandise, order number, and a note explaining the return.
- Once your return is received, our team will process your refund, which will be the cost of the product(s) returned less shipping charges. Please note that, depending on your bank's policies, it may take a few business days for the refund to reach your account once it has been processed by us.
- The customer is responsible for the cost of a return, unless the product is damaged, incorrect, or incomplete at the fault of the company.
- Orders that are returned by USPS, FedEx, or DHL as "Return to Sender" (wrong address, package refused at customs, etc.) will be refunded less shipping/handling charge, once the package arrives back at our fulfillment center.
- For bundled products, we are unable to accept partial returns. You must return the full bundle in order to get a refund.
- All digital music purchases are final and non-refundable under any circumstances. If you have trouble accessing the music, please email firstname.lastname@example.org to message us with the store name and your order confirmation number.